Application Support Analyst
- Bucharest
- CDI
- Full-time
At the moment we are looking for an Application Support Analyst for one of our projects in the banking industry.
Job Description
- Competitive remuneration based on qualifications and seniority
- Continuous training and development programs
- High quality medical services through our partner, Medlife
- Metrorex/ STB subscription after the emergency state
- A very nice team, even if remote for the moment
- Bookster subscription
- The coolest post-pandemic teambuilding
- Referral bonus
Skills required
- Technical and functional support of the production;
- Monitoring and request / Incident management;
- Pick-up calls on a shared hotline;
- Features explanations;
- Knowledge transfer for new joiners and users;
- Crisis management if needed;
- Study release impacts on production;
- Install applicative packages coming from development team on pre-pre-production environment;
- Install new version in production and ensure post deployment checks;
- Reach for a full automation of manual tasks, delivery process and monitoring.